When you're choosing which computer certification to pursue
next, you should also be formulating a plan for your career.
Your time is precious, and you should never choose to pursue a
certification because it's "hot". There are some hard questions
you should ask yourself before deciding to pursue the CCNA,
CCNP, CCVP, CCSP, CCIE, MSCE, or any of the many other vendor
certifications that are out there.
Why do I want this certification?
This is the biggest and most important question you ...Read more...
Support Today, customers expect 24/7 access to customer service as well as multiple choice of access channels ' either online or by telephone. In addition, once they reach you, they want the information that they are looking for, to provide to them immediately. Not delivering on any of these expectations could spell disaster for your customer satisfaction ratings. Z-Index Technologies Pvt. Ltd Helpdesk services integrate Customer care functions to build a multi-channel customer care operation ...Read more...
Support Today, customers expect 24/7 access to customer service as well as multiple choice of access channels ' either online or by telephone. In addition, once they reach you, they want the information that they are looking for, to provide to them immediately. Not delivering on any of these expectations could spell disaster for your customer satisfaction ratings. Z-Index Technologies Pvt. Ltd Helpdesk services integrate Customer care functions to build a multi-channel customer care operation ...Read more...
The format and difficulty of computer certification exams is
constantly changing. When I took my first certification exam
(Novell NetWare 3.1x CNA, January 1997), there was no such thing
as a simulator question, and my practical skills really were not
tested. The exams then were much heavier on memorization.
One factor that helped make up for that was that the Novell
exams were adaptive. If you missed a question on a particular
topic, you would continue to be asked questions about that ...Read more...
When you think trash, you surely don't think about your old,
trusty personal computer. But that's exactly what will become of
it when you make the inevitable move toward your next laptop or
desktop. And, yes, buying a new computer is inevitable,
considering the pace at which computer technology zips along.
Just think--about a handful of years ago, a fast microprocessor
for a laptop was at 233 MHz. Now you're looking at about at
least 2 GHz! That's Giga, with a G.
So eventually, you will want a ...Read more...
Hardware & Software Support We provide complete support services for the most common end user problems -
- Hardware (desktop/notebook/peripheral) diagnosis
- and deskside team coordination
- Operating systems
- Shrink-wrapped applications
- Departmental/business applications
- Network connectivity and navigation
- Basic network administration (i.e. password resets,
- account maintenance, etc.)
- Remote user access
- Corporate I.T. policy
- Advantages of Z-Index helpdesk support include
"The next information revolution is well under way... It is not
a revolution in technology, machinery, techniques, software, or
speed. It is a revolution in CONCEPTS." (Drucker, 1998)
"Corporate or organisational change". Big words, but what do
they mean?
Within an organisation there is a culture, sometimes good
sometimes bad. Some of it is subtle, like how does an
organisation and the staff adopt and use technology?
This article concentrates on Technology Adoption and Change.
It strikes me, ...Read more...
This is a paper about securing your home computers and networks.
The goal of computer security is to keep unauthorized users from
using your resources. This can be anything from your computer to
your printer or even your web camera. Detection is another
important aspect that should be monitored as well.
I often get asked "Why should I worry?"
Maybe you shouldn't. If you are concerned about any of your
files or the possibility of losing them you should care. There
is also online banking that ...Read more...
Good
Computerized Maintenance Management Software (CMMS) that schedules
preventive maintenance work orders on your equipment is an
integral component of any efficient maintenance department.
Preventive and scheduled maintenance, efficiently scheduled,
will not only reduce your maintenance costs, but will minimize
emergency repairs and downtime, resulting in an increase in
overall profitability. A few years ago, choosing the right CMMS
Software was a much simpler venture. With only a few ...Read more...
Hardware & Software Support We provide complete support services for the most common end user problems -
- Hardware (desktop/notebook/peripheral) diagnosis
- and deskside team coordination
- Operating systems
- Shrink-wrapped applications
- Departmental/business applications
- Network connectivity and navigation
- Basic network administration (i.e. password resets,
- account maintenance, etc.)
- Remote user access
- Corporate I.T. policy
- Advantages of Z-Index helpdesk support include